Dealing with the QuickBooks technical glitches on your own can be quite frustrating. You need the immediate assistance of an expert who can easily tackle these errors. QuickBooks multi-user mode error 6010, a QuickBooks company file error in the multi-user mode that occurs due to network issues, interrupts the smooth workflow. It is a stubborn error that needs immediate assistance from the QuickBooks expert. If you are unable to use the company file in multi-user mode due to QuickBooks Error Code 6010, then go through this blog post. This blog post will provide the necessary details of the error, including its causes, symptoms, and effective troubleshooting methods.
Are you unable to resolve QuickBooks error code 6010 on your own and need immediate assistance from expert? Dial +1-877-750-0672 and let our experts help you in troubleshooting the error.
What do you understand About QuickBooks Error Code 6010?
QuickBooks error code 6010 belongs to the 6000 error code series, which indicates the issue in the company file error. Usually, this error arises when you try to open a QuickBooks company file in the multi-user mode, and a network error occurs. Company file errors are the most serious errors, as the possibility of losing your valuable data is high.
Whenever the error happens, you will see the below-mentioned error message on your screen:
“QuickBooks error code 6010: QuickBooks encountered an error. Your QuickBooks installation may have been modified. Please try again.”
What leads to Error code 6010 QuickBooks Desktop?
- A variety of factors might have been responsible for triggering the error code 6010 QuickBooks Desktop. Let us go through every cause one by one:
- Any issue with the company file extensions or change in the location of the company file will result in the QuickBooks error 6010.
- The antivirus or firewall of your system considers QuickBooks as a threat to your system and will restrict it from connecting to the network.
- QuickBooks company file is opened in the single-user mode or is located on the non-server computer.
- The invalid configuration will result in the QuickBooks error 6010 company file.
- QuickBooks is installed partially or is misconfigured.
Recognizing the Signs/Symptoms of QuickBooks error 6010 company file
To completely resolve the error in your system, you must recognize it correctly. It will help you in picking the right troubleshooting methodology. The basic signs/symptoms of QuickBooks error 6010 company file include:
- The error message will constantly appear on your computer screen.
- Only the admin can access the company file on the host system.
- QuickBooks crashes or freezes while working.
- You can not access the company file in the multi-user mode.
- Your system stops responding to your commands.
Proven Tactics to Resolve QuickBooks Error Code 6010
Multiple solutions are available to fix the QuickBooks error code 6010. However, before implementing the solutions, check whether your QuickBooks company file is encrypted or not. If it is, you need to decrypt it by following the start >> system Settings >> Update and Security >> Device decryption >> Turn Off.
The various solutions to QuickBooks error code 6010 include:
Solution 1: Reconfigure the Firewall Settings
If the firewall settings have blocked the QuickBooks, then you will face error code 6010 QuickBooks Desktop. By reconfiguring the firewall settings using the steps mentioned below will fix the error.
- To begin with, open Windows Firewall settings in your system.
- In the opened firewall window, press the Advanced Settings option available there.
- It will open the new Window and here you need to click on the inbound rules. Further, select the New Rules option available in the Right Pane.
- Thereafter, click on the PORT number option and tap the next button.
- Ahead, select TCP option and mention the appropriate ports in the specific local ports option. The port number may vary depending upon which QuickBooks version you are using.
- Press the Next button and choose Allow This Connection option in the opened window.
- Thereafter, click on the Next button. It will open another window displaying the profiles. Select the appropriate profiles and click on the Next button.
- Further, provide the appropriate name to the newly created rule.
- Lastly, click on the Finish button to close the window.
Note: Create the OUTBOUND Rules in the same manner. Just replace the INBOUND with the OUTBOUND.
Solution 2: Run the QuickBooks File Doctor
Damaged or corrupted QuickBooks company files are another reason for having error code 6010 QuickBooks Desktop. You can easily fix the company file error using the QuickBooks tool hub. To use the QB tool effectively, you need to download and install the QuickBooks tool hub in your system. After installing the tool, open it and follow the steps mentioned below:
- In the QuickBooks tool hub, open the company file issues tab.
- Here, click on the RUN QuickBooks File doctor button.
- Further, select the company file having the issue. If you are unable to locate the file, you can browse it.
- Ahead, choose the check repair option and enter the admin credentials when asked.
- Press the NEXT button to run the tool to diagnose and fix the issues found within the company file.
Solution 3: Rename the ND and TLG files and rerun the QuickBooks Database server manager
The corrupted network and transaction log file will result in the error code 6010 QuickBooks Desktop. You can troubleshoot the error by renaming the TLG and ND files using the steps mentioned below:
- Foremost, open the folder storing the QuickBooks company files.
- Here, look for the network and transaction log files and right-click on them.
- Choose the rename option and add .old at the end of the file name, for example, company filename.nd.old.
- QuickBooks will create new nd and tlg files whenever you open the application after renaming the files.
After renaming the QuickBooks files, you need to run the Database server manager (QBDBSM) through the QuickBooks tool hub. The steps that will help you in running the QBDBSM include:
- We assume that you have already downloaded and installed the latest version of the QuickBooks tool hub in your system. Open the QuickBooks tool hub and move to the network issues tab.
- Here, click on the database server manager. In case it is not installed on your server system, install it.
- Further, click on Start Scan button, if your company files are visible. If not, use Browse option to locate your company file and click on Start Scan button.
- After completing the scan process, reopen QuickBooks and try to open the QuickBooks company file.
Wrapping Up
The QuickBooks error code 6010 is a company file error that needs to be addressed as soon as possible. By implementing the right techniques, you can easily fix this critical company file issue. The strategies elaborated in this blog will help you in rectifying the issue. We assume that you have successfully eliminated the error code 6010 QuickBooks Desktop. However, if the error still persists, you can ask our experts for help. All you need to do is to dial our helpline number mentioned above in this blog.
Also Read : How to Integrate PayPal with QuickBooks Online?
