Facing the QuickBooks Payroll update not working issue is a frustrating one, especially when you are calculating the employee's Payroll and taxes. Payroll is an advanced feature of QuickBooks that is beneficial for organisations. It supports them in managing their employee's funds and brings a clear tax picture of each employee.
However, to utilise the full benefit of the application, you must install the latest update at regular intervals of time. No doubt, updating QuickBooks payroll is a straightforward task; however, due to certain reasons, users get stuck in the process and encounter the "QuickBooks Payroll Updates Not Working" issue.
So, even if you are unable to fix the issue on your own, in spite of several attempts, read this blog. To help you in resolving the issue, we are curating this blog for you.
Are you unable to update QuickBooks Payroll despite of several attempts? No worries, call our experts now at our helpline number +1-877-750-0672 to get the instant solution.
A Walk Through QuickBooks Payroll Updates Not Working Issue
QuickBooks payroll updates not working issue denotes the failure of QuickBooks components. Usually the users faces this error at the time of downloading and installing the latest payroll updates. Several factors are responsible for triggering this error in QuickBooks, which are later described in the below section of this blog.
QuickBooks needs an active internet connection to install the updates. Once the updates are installed, a text message appears on your screen, saying, "You've retrieved the latest payroll update and validated your Payroll Subscription" appears on your screen. We strongly recommend you go online." However, when you try to use the payroll functions, a warning message appears on your screen, "Payroll has not updated for 35 days, so some features have been temporarily disabled. QuickBooks will not calculate taxes on a paycheck, and you cannot create payroll tax forms".
Different Error Codes Related to QuickBooks Payroll Update Not Working Issue
Below, we have mentioned the most common error codes that users might experience at the time of updating the QuickBooks payroll.
- QB Error 15241
- QB Error 12152
- QuickBooks Payroll Error 15243
- QuickBooks Payroll error PS077
- QB Payroll Error 15263
- QB Error 6154
- QuickBooks Payroll Error 12031
- QB Error PS036
- Error 30159
- QuickBooks Error 20102
Apart from the above-mentioned error, multiple errors might appear on the user's screen at the time of updating QuickBooks payroll to the latest released version. It is not possible to mention all the payroll update errors in the blog.
Most Reported Causes of QuickBooks Desktop Payroll Updates Not Working Issue
Numerous reasons are responsible for the QuickBooks Payroll update not working. Below, we have mentioned the most common reasons why your QuickBooks desktop payroll updates are not working.
Outdated QuickBooks version
QuickBooks releases update patches on a regular interval of time, which needs to be installed. However, if you are still using the older version of QuickBooks which is not compatible with the latest Payroll, facing the QuickBooks Payroll update not working issue is normal one.
Expired QuickBooks Payroll
In order to use the QuickBooks payroll, you must have an active payroll subscription. So, make sure you have an active QuickBooks payroll subscription.
Firewall Settings
The firewall or antivirus is meant to protect your system from the unwanted threats. Sometimes, firewalls consider QuickBooks as a threat and restricts it from installing the latest updates in your system.
Internet Connectivity Issue
A weak internet connection will interrupt the QuickBooks update installation process.
Damaged QuickBooks Files
QuickBooks company file holding your crucial information is corrupted or damaged. This interrupts the updates installation process, resulting in "QuickBooks Payroll update not working" issue.
Incomplete Installation of QuickBooks
Sometimes, the incomplete download will provoke this error. Since, the download is incomplete, the misconfiguration of QuickBooks installation is normal, which lead to the error.
Wrong Date and Time
Installation of QuickBooks needs active internet connection. For the same, having an accurate date and time is minimum requirement. The wrong/incorrect internet issue will results into the update issue.
Warning Signs to Identify The QuickBooks payroll tax updates not working issue
You can identify the QuickBooks payroll tax updates not working issue with the help of the below-mentioned pointers:
- You are unable to update the QuickBooks payroll to its latest released version.
- Certain QuickBooks payroll features become unavailable.
- The application starts freezing/hanging.
- The active window of your system might crash due to the occurrence of the error.
Top Fixes for QuickBooks payroll update not working issue
You must fix the QuickBooks payroll update not working issue as soon as possible in order to resume your work. Out of a myriad of solutions, our experts have pinned the most effective solution for you. The best possible ways to fix the payroll issue are mentioned below:
Way 1: Update the QuickBooks Updates Manually
If the updates are not installed automatically, try to install them manually with the help of below-mentioned steps:
- Close all the ongoing processes and open the QuickBooks application in your system.
- After opening the application, click on the Help menu option available in the menu bar and choose the Update QuickBooks desktop option from the drop-down list that appears on your screen.
- The users will be redirected to the Update Window, where you need to click on the Overview tab.
- Here, click on update Now button. In the opened window, select the updates that you wish to install and press the GET UPDATES button when you are ready to update the application.
- As soon as you click the button, the application will start downloading the updates in your system.
- When the updates are downloaded, users are asked to restart QuickBooks in order to install the updates.
- Lastly, press the OK button to complete the installation process.
Way 2: Restore the Internet Explorer and Update QuickBooks Payroll
Follow the below-mentioned steps to fix the payroll update not working issue:
- Open the Internet Explorer and click on the gear icon to open the tools option.
- Further, choose the Internet options and move to the advanced section.
- Further, click on the Restore Default option and press the OK button to confirm.
- Now, open the QuickBooks application and click on the Employees tab option.
- Further, select the GET PAYROLL UPDATES option available on your screen.
- Ahead, put a tick mark on the checkbox stating the "Download Entire Update" option.
- Click on the install latest update to download the updates and wait till the process is over.
- Lastly, restart your system.
Way 3: Verify the Payroll Subscription
QuickBooks requires an active payroll subscription to download and install the latest updates. If your subscription expires, you will face a payroll update error. The steps that need to be followed for verifying the payroll subscription include:
- Open QuickBooks and click on the Employees tab in the menu bar.
- After that, select the My Payroll Services option.
- Now, click on the Account/ Billing Information to check the subscription status. n
- If it expires, renew the subscription.
Wrapping Up
Several situations trigger the QuickBooks Payroll Update not working issue, which can be easily tackled using the right approach. Hopefully, this method will conclude with all the possible methods to fix the issue. However, if the issue continues, just +1-877-750-0672 to get immediate assistance from our experts.
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